tzoome privacy policy and cookie information

Last updated: January 10, 2020

This Privacy Policy, including cookie information, has been adopted by tzoome.com, and applies to our processing activities in relation to visitors of our website, users of our services (trial users and customers), and individuals communicating with us. tzoome.com is committed to protect and respect your privacy. Therefore, you are encouraged to carefully read this policy. If you have any concerns, please contact us as set out below in section 8.

1. What is Personal data

2. How do we process your personal data?

  • Your IP address
  • Cookies, as described further down in section 7
  • Information on how you are interacting with our website (recording of browsing- and click behavior)
  • If you wish to book a demo at our website, you need to provide us with your e-mail address

We process your data for the purpose of:
  • Delivering the services
  • Monitoring and improving our services, e.g. in order to optimize the website, improve the user-friendliness, and reproduce bugs
  • To communicate with you, including for marketing purposes
  • For purposes related to our use of cookies, please see section 7

2.2 Users of our services (trial users and customers)

When you are using our services, through our website or our app, we process:
  • Information that you provide us with, such as name and e-mail address
  • Information on how you are using our services, for example how you are interacting with our website (recording of browsing- and click behavior)
  • Recordings of the communication between you and our personnel

We process your data for the purpose of:
  • Delivering the services
  • Monitoring and improving our services, e.g. in order to optimize the website, improve the user-friendliness, and reproduce bugs
  • To communicate with you, including for marketing purposes
  • For purposes related to our use of cookies, please see section 7

2.3 When you communicate with us

When you communicate with us we may process:
  • Information you provide us with, such as your name, telephone number, e-mail address, and your communication with us
  • Recordings of your telephone calls with us

We process your data for the purpose of:
  • Fulfilling a request from you or respond to your inquiries
  • Analyzing and improving our customer service

3. How long do we keep your information?

4. How do we share your information?

5. Information security

6. Our use of cookies

7. Your rights under applicable data protection legislation

  • Request access to and rectification of the personal data we process in relation to you;
  • Request erasure of your personal data;
  • Request that we restrict the processing of your personal data;
  • Object to the processing of your personal data and, in respect of processing based on your consent, to withdraw your consent at any time; and
  • Receive personal data concerning you that you have provided to us, and to transmit such data to another controller.

You are also entitled, at any time, to submit complaints to the relevant supervisory authority if you think that your personal data is being processed in violation of the applicable data protection legislation.

8. Contact information

9. Updates to the policy